Sthalam will ensure that the products are delivered in excellent condition and in the fastest time possible. We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us offset logistics costs. Domestic orders (within India) would be processed within 2-5 business days and shipped through a domestic courier company. Most orders are delivered within 5-10 DAYS to Indian metro cities. If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders. Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) through email. All domestic shipments are insured by Sthalam against loss or theft, free of charge to the customer. All orders for our products are processed and shipped out in 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email. We reserve the right to release information to local, state, central or international law enforcement officials when we believe in good faith that the law requires it, or when required to, by order of a Court or authorized administrative agency. Entry tax if any should be borne by the customer. Shipping Charge Structure: PRE-PAID WRONG ADDRESS DISCLAIMER It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

LOST/STOLEN PACKAGES: Sthalam is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

RETURN REQUEST DAYS: Sthalam allows you to return its item (s) within a period of 14 days. Kindly be advised that the item (s) should be returned unopened and unused.

OUT OF STOCK ITEM PROCESS: Sthalam has the following options in the event there are items which are out of stock. Wait for all items to be in stock before dispatching. ACCEPTANCE By accessing our site and placing an order you have willingly accepted the terms of this. In the event you have any questions or comments please reach us @

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